PST Gear
Contact/Shipping

PST Gear Inc.
Website: www.PSTGear.com
Customer Service Email: cheryl@pstgear.com

- Shipping

Orders are normally shipped out within 1 business day of payment.
United States Buyers
USPS First Class Mail
This service includes delivery confirmation without signature. Please allow up to 7 days for your item to arrive.
International Buyers
USPS First Class Mail International
This service does not include delivery confirmation. Please allow to 14 days or more for your item to arrive.

We Accept the following forms of payment:
PayPal
To pay with PayPal simply select PayPal option during checkout. You will be automatically redirected to the PayPal website where you can make your payment. In order to comply with PayPal policy, we can only ship to the address on your PayPal payment.
Credit Card
If you’d like to pay by credit card, please follow the prompt on the checkout page.
We can only take credit card payments if your billing and shipping address match.

Contact us via e-mail and within 7 CALENDAR days if:

RECEIVED INCORRECT ORDER
If you received an item which is not what you ordered, we messed up! The robots packing your boxes must have had a short circuit, we apologize. Contact us within 7 calendar days.
Do not open the packaging of the product.
You must have all original packaging, shipping labels, accessories, and anything else you have received.
We will issue a Return Authorization number and email you with further instructions.
(WE DON’T ACTUALLY HAVE ROBOTS PACKING BOXES!)

Contact us via e-mail IMMEDIATELY if:
DAMAGED DUE TO SHIPPING
If your order was damaged due to shipping, contact us immediately.
You must have all original packaging, shipping labels, accessories, and anything else you’ve received.
We will issue a Return Authorization number and email you with further instructions.
Only items which fall under the previous criteria may be returned.

Shipping in the U.S is shipped First class mail and should be received within 5-7 days. Orders of more than one shirt will be shipped Priority mail. $5.00 is shipping price for one order so order as many items and still have only $5.00 charge.

INTERNATIONAL SHIPPING
Delivery times are not a guarantee. There are many factors which can intervene and cause delays. However, the typical times we mention are based on the majority of actual results. Please remember your shipping time is in the hands of the shipping company once mailed and we do not control them. Any VAT, customs, duties, fees, taxes or the like that may arise are the buyer’s responsibility. The handling time to shipping is typically 3-4 days after cleared payment. Most payments are cleared inside one day. We ship from both US or outside US locations and your order could be filled from either one. Weekends and holidays are not counted as working days and these may be different in different countries. $20.00 is flat rate shipping price for internationals because depending on locations, shipping prices will vary.

All orders are based on availability. You will be contacted via email if we happen to not have item in stock and it has been sold out. Please feel free to contact us by email if you have any questions or concerns.

Much Respect. Pstgear.com

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